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Terms of Use

glassflower / Legal Policies / Terms of Use




Updated: July 2018


Welcome to the GlassFlower website: (this “Website”). This Website is operated by glassflower group (referred to in these terms of use as “GlassFlower”, “I”, “us” or “my”). Please review these website terms of use (“Terms of Use”) before continuing to access or using this Website. These Terms of Use apply to all visitors to, or users of, this Website.


Your Use Generally

Your accessing and use of this Website confirms your acceptance of these Terms of Use and your agreement to be bound by them. If you do not accept these Terms of Use, do not use this Website. I may terminate or suspend your accessing or use of this Website if either: (a) I reasonably consider that you have breached these Terms of Use, or (b) I consider it necessary to do so for security purposes.


Varying these Terms of Use

I may, from time to time, revise these Terms of Use by updating this posting. If I make any change to these Terms of Use I will inform you of the change by placing a notice on this Website. If you do not agree to any such change, you must not continue to access or to use this Website. If you continue to access and/or to use this Website after I have informed you of any change, I will assume that you have accepted the change.


Ownership of Content

All right, title and interest in and to this Website and all of its content, including, but not limited to, its software or HTML code, scripts, text, artwork, photographs, images, designs, video, audio and written and other materials that appear as part of this Website (collectively, “Content” ), and all intellectual rights (including copyright, trade marks, rights in designs and patents) in and to this Website and all of its Content, is owned by glassflower group. and/or its licensors. All Content is provided to you by glassflower only for your personal and non-commercial use. This means that you may not and may not permit, assist or enable another person to do any of the following: (a) copy, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works from, sell, license or otherwise exploit this Website or any of the Content, including but not limited to framing or linking the Website or the Content or any part of the Website or Content; or (b) access or use the Website or any of the Content for any commercial purpose or for any purpose which competes with my business.



GlassFlower (and its licensors) retain all rights in and to my trade marks, trade names, logos, brand names and my goodwill in all of these (collectively, my “Trade marks”). These Terms of Use do not allow you to use my Trade Marks and I remind you that the use of my Trade Marks in any manner is strictly prohibited.


Appointments: Bookings & Cancellations

Appointments can only be booked at least 24 hours before service requirement.
All appointment cancellations can be requested but can only be cancelled upon approval of glassflower and it’s representatives. Appointments can only be cancelled at least 2 hours before appointment time. There will be no refund issued for appointments cancelled past the 2 hours buffer set in this policy.

I reserve the right to terminate agreements or projects, if customer’s behaviour is abusive or deemed unreasonable.


Invoices & Late Payment Charges

I value my customers and aim to do my best to keep you satisfied. I expect payment within 3 days, please process all invoice within the stated time-frame as there will be a 1.5% interest charge per 14 days on late invoices.


My Products

From time to time, I may need to modify, vary or withdraw (on either a permanent or temporary basis) some of the products and services and/or the features and specifications of those products and services, that are displayed on or made available to you through this Website. I reserve the right to do so without any liability to you. My sale terms also address the circumstances in which I may make changes to and/or withdraw products sold by us through this Website. You can read a copy of my current sale terms by clicking here. I will use reasonable endeavours to ensure, but cannot guarantee and do not represent or warrant, that there are no typographical errors, inaccuracies or omissions that relate to product descriptions, pricing and/or availability on this Website. I make no representation nor give any warranty as to the completeness, accuracy or currency of any information on this Website. The inclusion of any products or services on this Website does not imply, warrant or guarantee that these products or services will be available through this Website if you wish to place an order for such products and/or use such services at any particular time. I have made every effort to display, as accurately as possible, the colours of my products that appear on this Website. However, the actual colour you will see will depend on your computer settings and I cannot guarantee that your computer will accurately display my colours.


Your Account

You may choose to create an account (“Account”) on this Website where applicable. You may not be able to access or use certain features of or services offered on this Website if you do not have an Account. If you would like to create an Account, you will need to input an e-mail address and password to access your Account. You are responsible for maintaining the confidentiality of your access information and for controlling access to your Account and your computer. You will be responsible for all activities that occur under your Account (including but not limited to any purchases of my merchandise made through your Account) unless you notify us that your Account is being used by a third party without your consent. I may terminate your Account, at any time, and without prior notice to you if: (a) I reasonably believe that you are using your Account in breach of these Terms of Use, (b) I reasonably believe that a third party is using your Account without your consent, or (c) I need to terminate or suspend your Account for security or maintenance purposes.


User Data

Any information/data you submit to ‘us’, us being glassflower, will solely be used for marketing purposes only. I will not share, sell nor distribute any information you have given to us. I will delete your information as requested by you, should you require to be taken off my marketing list. Read more…